Privacy policy

Updated 21 July 2025

This privacy policy (the Policy) sets out how UAB “Roxlogic IT Solutions” (Roxlogic, the Company, we) processes the personal data of its clients and of other individuals (Users, Clients, you). It establishes the principles, rules and requirements Roxlogic follows when processing personal data, in order to keep your data secure and your rights protected.

Who we are

Roxlogic is a Microsoft Power BI development partner in Lithuania, with arguably the deepest experience and the strongest team of specialists implementing business intelligence (Power BI) solutions for companies. Solid technical and process knowledge, a competent team, and proven implementation and project management methods are what keep the quality of our work consistent. Our aim is to help clients choose digitisation and optimisation solutions that create real value. We take your privacy and the security of your data seriously, and are fully committed to processing data only in line with the established principles and requirements, keeping it confidential through appropriate technical and organisational measures that protect it against unlawful access, disclosure, accidental loss, alteration or destruction. If you have questions about how personal data is processed, or would like more information, please write to [email protected]. This policy may change in response to changes in legislation or in our operations, so we recommend reviewing it from time to time. Any changes will be published on our website, www.analitika360.lt.

DEFINITIONS

  • Personal data — any information relating to an identified or identifiable natural person.
  • Processing of personal data — any operation performed on personal data: collection, recording, storage, classification, alteration, use, transfer, erasure and so on.
  • General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679.
  • Data subject — a natural person who has visited analitika360.lt or used the Company’s services.
  • Data controller — UAB “Roxlogic IT Solutions”, legal entity code 302247835, Kareivių g. 11B, 09109 Vilnius, Lithuania, [email protected], +370 681 23 191.
  • Data processor — a natural or legal person processing personal data on the Company’s behalf.
  • Client — a natural or legal person using the Company’s services.
  • User — a visitor to the website, or a person who has contacted the Company for information or advice.
  • Website — the website administered by the Company. Other terms carry the meaning given to them in the GDPR, the Lithuanian Law on Legal Protection of Personal Data and other legislation.

THE PRINCIPLES WE FOLLOW WHEN PROCESSING PERSONAL DATA

We:

  • Process data lawfully, fairly and transparently
  • Collect data only for clearly defined purposes
  • Collect only the data we need, and no more
  • Correct data that turns out to be inaccurate
  • Keep data only for as long as the purpose requires
  • Apply technical and organisational security measures

WHEN WE PROCESS YOUR DATA

  • When you have given consent
  • To perform a contract, or to take steps before entering into one
  • Where the law requires it
  • Where it is necessary for the legitimate interests of the Company or of a third party

WHAT PERSONAL DATA WE PROCESS

The types of data, the purposes, the legal bases and the retention periods fall into the following categories: 1. Providing advice or quotations

  • Data: name, phone number, email address, company name
  • Purpose: to make contact and provide information
  • Basis: consent
  • Retention: 5 years

2. Entering into and performing contracts

  • Data: contact details and job titles of representatives
  • Purpose: performance of the contract
  • Basis: contract
  • Retention: for the term of the contract and 10 years after it ends

3. Support for the services we provide

  • Data: the client’s contact people, email addresses, and the information they supply
  • Basis: contract
  • Retention: 10 years after the request is resolved

4. Direct marketing (with consent, or to existing clients)

  • Data: email address, phone number
  • Purpose: sending offers, news and surveys
  • Basis: consent or legitimate interest

5. Live chat (Tawk.to)

  • Data: name, email address, phone number, the text of the enquiry
  • Purpose: answering questions
  • Basis: consent
  • Retention: 5 years

6. Publishing client success stories

  • Data: first name, surname, photograph, job title, testimonial, video
  • Basis: consent
  • Retention: 5 years

7. Recruitment

  • All data from CVs, cover letters, interviews and testing is processed
  • Basis: consent, legitimate interest
  • Retention: until the end of the selection process, plus 1 month

8. Keeping candidate data for future openings

  • Data: as for a CV
  • Basis: consent
  • Retention: 12 months

9. Social media accounts (LinkedIn, Facebook, YouTube)

  • Data: name, photograph, reactions, comments
  • Basis: consent
  • Retention: for as long as the account exists, or until you ask for it to be deleted

WHO YOUR PERSONAL DATA MAY BE PASSED TO

We may pass your data to third parties — service providers (accounting, IT, advertising and so on) — but only as far as is necessary to provide the service. They may process the data only on our instructions. Data may also be passed to state authorities in the manner prescribed by law.

WHERE WE PROCESS YOUR DATA

Data is processed only within the EU/EEA. Should it become necessary to transfer data to a third country, we will notify you in advance and ensure the transfer is lawful and secure.

YOUR RIGHTS

You may:

  • Obtain information about how your data is processed
  • Ask for inaccurate data to be corrected
  • Ask for data to be restricted or erased (the “right to be forgotten”)
  • Object to the processing of your data
  • Receive your data in a structured format (data portability)
  • Withdraw your consent
  • Lodge a complaint with the State Data Protection Inspectorate

To exercise your rights, write to [email protected] or come to our office. We have the right to ask you for information confirming your identity. We will respond within 30 days at the latest.

VALIDITY OF THIS PRIVACY POLICY

This policy is in force from 21 July 2025. Updates will be published in advance on our website: https://www.analitika360.lt/en/privacy-policy/

Analitika360 client stories

Data that helps you decide

See how companies like yours put Analitika360 reports to work in Power BI.

“
We took the standard R-Keeper report package and they tailored it to us on top of that. It all just works.
TB
Tomas B.restaurant owner
“
Twenty ready-made reports — we didn't have to work out what to ask for. Our Finvalda data is finally something you can look at. Recommended.
IM
Ingrida M.accountant
“
What we liked was that Analitika360 already had a 20-report package for Rivilė users — we didn't have to work out our requirements from scratch. We were up and running quickly, and later they adapted several reports to the specifics of our production. It saved us both time and money.
MK
Marius K.finance director
“
We are a group of companies running Rivilė, and consolidated reporting was always a headache. Analitika360 started from the standard 20-report package and then fitted it to our group structure — we now see everything in one Power BI model, and it refreshes itself.
GJ
Giedrė Jankauskaitėfinancial accountant
“
We run six restaurants on R-Keeper and had long been looking for a way to compare results across sites. The standard 20-report package covered most of what we needed, and reports specific to our group were added later.
AŠ
Andrius Š.director of a restaurant group
“
We came to them on a recommendation, and the ready-made 20-report standard for Finvalda users was a pleasant surprise straight away. Management now gets a clear financial picture every Monday, and I no longer spend days exporting data into Excel.
RP
Rasa Petrauskienėhead of accounting
“
We use Rivilė, but we never had time to build reports from scratch. The 20-report package was exactly what we needed — we had it running within a week.
VP
Vaidas P.retail chain manager
“
We have four cafés on R-Keeper and for a long time we ran them on gut feel. The Analitika360 reports showed us things we had simply never noticed. We now decide on the numbers rather than on guesswork.
LK
Laura Kazlauskienėfinance director of a café group