We took the standard R-Keeper report package and they tailored it to us on top of that. It all just works.
Business analytics for car service centres and parts retail
A workshop's profit comes from two quite different places — labour hours and parts. These reports keep them apart, so you can see which one is actually earning.
A workshop's profit comes from two different places — labour hours and parts — and added together they nearly always look better than they are. Split apart, it often turns out the margin on parts is covering an hour sold too cheaply.
Automated reports join the workshop management system to the accounts, so technician utilisation and parts stock are read next to the money rather than in separate summaries.
The figures worth watching
Labour and parts margin, separately
Added together the picture almost always looks too good. Split apart, it often turns out the labour hour is being sold too cheaply.
Technician hour utilisation
How much working time becomes a billable hour. It is the core profitability figure for a workshop.
Average job value
And how it moves over time. Together with the number of jobs, it explains any change in turnover.
Parts stock on hand
Parts age and lose value. A list of slow-moving parts often reveals a considerable sum tied up.
Customer return rate
How many customers come back a second time. In a workshop that matters more than the number of new customers.
Profitability by job type
Which jobs earn their keep, and which occupy a ramp for next to no margin.
How it looks in the report
Labour and parts margin
Labour and parts margin are shown separately over several months. This is the view that catches a labour hour quietly getting cheaper — while the combined figure still looks steady.
Jobs and customers
Average job value together with the number of jobs explains any change in turnover, and the return rate shows whether the workshop is building a customer base or only attracting one-off visits.
Hours and parts
Technician utilisation including idle time, parts stock by age, and profitability by job type complete the picture: which jobs occupy a ramp for next to no margin, and how much money is sitting in parts that do not move.
Where the data comes from
- the accounting system
- the workshop management system (jobs, hours worked)
- parts stock data
What people usually notice first
- 1 What usually emerges first is that the margin on parts is covering a labour hour sold too cheaply — and that is only visible once the two are separated.
- 2 The second finding is idle time on a ramp or bay that nobody records, but which cuts straight into the billable share of hours.
Data that helps you decide
See how companies like yours put Analitika360 reports to work in Power BI.
Where to start
Most people start with a ready-built report set, which connects to your accounting system within a few days, and add the industry-specific reports as a second stage. Describe your situation and we will tell you what would work best in your case.